Policyholders

Policyholders

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PAYROLL
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REPORT PAYROLL

AmFed is excited to announce that we have completely revamped our online payroll reporting system. 

 

CLICK HERE  to access the new payroll reporting portal via AmPay our third-party payment processor.

 

You will see a Payroll Reporting button in the left navigation tab once you login. You may still send a check by mail but we encourage you to try the online payment option if you haven't before.


If you haven't registered for AmPay yet, you will need to do so using your policy number and mailing zipcode.

 

This instructional video will help you navigate the new system but we trust that you will find it intuitive and easy to use.

 

Below you'll find a few frequently asked questions as you use our new and improved payroll reporting system.


We appreciate your continued trust and look forward to serving your workers' compensation coverage needs.

 

Frequently Asked Questions: 

Q: Will my current user ID and password work for the new system?

A: No. You will need to register your account in the new system with your policy number, tax id number and mailing zipcode.


Q: Who do I call if I forget my user name or password?

A: The new system is saavy and will allow you to reset your username and password all by yourself.


Q: Will I still get an email reminder on the 25th of each month?

A: Yes, email reminders will still be issued to the email on file on the 25th of each month.


Q: Why isn't my saved bookmark working in my broswer?

A: If you previously saved the link to the payroll reporting system, you'll need to replace that link with the new system's link as the URL or web address has changed


Q: Why do I have to go through the Multi-Factor Authentication process?

A: MFA requires a user to present two or more authentication factors at login to verify their identity. Once a user completes the MFA process, authentication will typically be valid for thirty (30) days after which you will be prompted to repeat the MFA process. This is how we protect you and your information.


Q: Who do I call if I'm experiencing trouble in the new payroll reporting system that I can't resolve on my own?

A: Please reach out to our underwriting department at 601.853.4949 ext 235

REPORT A CLAIM

Why Should You Report

 

Report all claims to AmFed immediately to ensure prompt investigation and payment of benefits. The state may assess a penalty against your company if claims are not reported within eight (8) days of an accident.

 

 

When Should You Report

 

  • Within 24 hours of an accident or alleged accident
  • Immediately in the case of serious or fatal injury
  • Immediately upon receipt of motions and lawsuits
  • Immediately when an injured employee returns to work
  • If you have any information which suggests a questionable or fraudulent claim
  • If you have knowledge of a pre-existing medical condition of the injured employee
  • Prior to all recommended medical treatment and/or diagnostic testing

 

Report A Claim - Click here

 

Email: froi@amfed.com

Phone: 800.264.8085

After Hours Phone: 866.866.0100

Fax: 601.427.1588